If you encounter a problem with a particular utility, start by checking the PUP v7 Program Update site. It's possible that a corrected version of the utility is available. If so, you can download a free copy.
Also, please check the list of frequently asked questions to see if your question is addressed.
To report a problem with PUP v7, contact J-Walk & Associates via email. The problem will be corrected, and the updated file will be posted at the PUP v7 Program Update site.